Your privacy, in plain English.
We collect very little. This page says what, why, who helps us look after it, and how to take it back. If a sentence sounds like a lawyer wrote it, tell us and we will fix it.
Who we are
Phxonix Studio (“we”, “us”) is a small design studio. This policy covers this website and anything you send us through it. For anything about your data, write to hello@phxonix.studio.
What we collect
Three kinds of information come to us:
- What you tell us. If you send a brief we receive your name, email address, message and the kinds of project you ticked. Only send what you are happy for us to read.
- How the site is used. Our analytics tool tells us which pages are visited, roughly where in the world (city level), what device and browser, and how people arrived. It does not tell us who you are.
- Basic server records. Our web host keeps standard technical logs (IP address, time, page asked for) so the site stays fast and safe.
We do not run accounts, take payments on the site or ask for sensitive information such as health details or ID numbers.
How we use it
- To read your brief, reply to you and, if we work together, run your project.
- To understand which pages help people, so we can make the site better.
- To keep the site secure and to meet legal duties.
We do not use your details for anything unrelated, and we do not send marketing emails you did not ask for.
Who helps us handle it
A few services work for us behind the scenes. Each one only gets what it needs:
- A form service delivers your brief to our inbox.
- An analytics service shows us anonymous visit statistics, and a private spreadsheet may hold a copy of each brief.
- A web host keeps the website online.
We never sell or rent your information. We share it with others only if the law requires it, or if you ask us to.
Cookies and analytics
Our analytics tool sets a small number of cookies (named _ga and _ga_ followed by letters) to tell one visit from another. We use no advertising cookies and no tracking pixels. Our fonts are hosted on our own site, so no font company sees your visit.
You can switch analytics off at any time: block cookies in your browser, turn on “Do Not Track”, or install a browser add-on that opts you out of analytics. The site works the same either way.
How long we keep it
Briefs and emails are kept while we are talking and while a project runs, and then for up to 24 months after we last spoke, in case you come back. Then we delete them. Analytics data is kept for the period set in our analytics account, which is no more than 14 months. You can ask us to delete yours sooner.
Your rights
You can ask us at any time to:
- show you what we hold about you,
- correct anything that is wrong,
- delete it, or stop using it,
- take back a permission you gave us.
Write to hello@phxonix.studio and we will answer within 30 days. We follow India’s Digital Personal Data Protection Act, 2023, and we honour the same rights for visitors from the UK and the EU. If you are unhappy with our answer you may also complain to your local data protection authority.
Keeping it safe, and children
The site is served over an encrypted connection, access to briefs is limited to the people working on them, and we use well-known providers. No system on the internet is perfectly safe, so we will tell you promptly if something that affects you ever goes wrong.
This site is for businesses and adults. It is not aimed at anyone under 18 and we do not knowingly collect their information.
Changes to this policy
If we change how we handle information we will update this page and the date at the top. For anything big we will also tell people we are in touch with.